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Personal Data Policy

Key Principles and General Rules of the Protection of Personal Data & Data Sharing.

Key principles and general rules of the protection of personal data.

MOE has an Information Privacy Protection Policy for website and its relevant systems and solutions. This policy is compatible with users’ personal data protection legislation which are subject to Personal Data Protection law. This policy aims to set controls related to privacy and protection of MOE’s customers personal identification, sensitive and saved information.

MOE makes its website users and visitors information confidentiality a top priority. The portal administration makes its best to provide a high-quality service to all users. Privacy and confidentiality of information set out below shall be deemed a part of MOE’s website usage terms and conditions.

MOE does not collect personal information about you when you visit its Portal unless you specifically and knowingly opted to provide such information to us. If you opted to provide your information, we shall only use it to complete your request for information or services according to all stated in such policies. By using MOE’s Portal, you agree to this Privacy and Information Confidentiality Policy.

Visitors and users of the website shall constantly review privacy and information confidentiality’s terms and principles to be informed by any updates made thereto. Bearing in mind that website administration shall not be liable to announce any updates made to such terms and principles. Using MOE’s website means that you have reviewed and approved such terms and principles and any amendments constantly made thereto.

MOE is under no circumstances shall be accountable for any direct, indirect, incidental, consequential, special or exceptional damages that arise from the use or inability to use the website.

Personal Information Security:

The Privacy and Confidentiality of Information document has been prepared to help visitors and users understand the nature of data to be collected from them when they visit the website and how to deal with it.
Website administration shall take the proper and appropriate procedures and measures to maintain the personal information it has in a safe manner that guarantees that it is protected from loss, unauthorized access, misuse, or unauthorized modification and disclosure. Among the most important measures taken by MOE to protect visitors’ personal information:
Strict measures and procedures to protect the security of information and technology that we use to prevent fraud and unauthorized access to our systems.
Regular and periodical updating of protection procedures and controls that meet or exceed the standards.
Our employees are qualified and trained to respect website visitors personal information confidentiality
Personal Information Collection:

Once any user visits MOE’s website, MOE’s servers shall record such user’s IP address, as well as visit’s date and time in addition to the URL of any website from which user is referred to MOE’s website.

Most websites, once they are visited, put a small file on the visitor's hard drive (the browser). This file is called "Cookies". Cookies are text files that contain information that allows the website that placed them to retrieve them when they are needed during the user's next visit to the website. This saved information includes:

Remembering username and password.
Saving the page settings, if available on website.
Saving colors selected by user.
Unavailability of voting more than once for the same user.
Visitor may not have to enter the password in every visit, as the website system will be able to discover it through cookies, or it may prevent the user from re-voting if he had already voted and so on... Accordingly, MOE’s website will use the information existing on the cookies for its own technical purposes when it is repeatedly visited. Further, the website may change the information contained in the cookies or add new information whenever you visit it.
If you used a direct app or sent an email to us through MOE’s website providing us with personal data, we may share the necessary data with other entities or departments. This is to serve you more effectivelyand we will not share your personal data with non-government entities unless being authorized by competent authorities to perform specific government services. Submitting your data and personal information through MOE’s website, means that you are fully agree to the storage, process and use of such data by Saudi authorities. We keep the right, at all times, to disclose any information to competent authorities, when required, order to abide by any government law, regulation or request.
You shall be fully accountable for completeness, correctness and authenticity of data that you send through this website. 
Your Privacy Protection:

To be able to help you protect your personal information, we recommend the following:
Contacting us immediately when you suspect that someone has access to your password, use code, PIN, or any other confidential information.
Refraining from giving confidential information via the telephone or Internet unless you know the identity of person or party receiving such information.
Using safe browser when making dealings viaon the Internet, along with closing non-used applications on the Internet, and ensuring that anti-virus software is always updated.
If you have any inquiries or views about privacy principles, you can contact us via Contact Us Form at the Contact Us page.
To preserve your personal data, electronic storage and sent personal data will be secured by using appropriate security technologies.
This website may contain links to websites or portals that may use means of protecting information and its privacy that are different from means used by us. We are not responsible for such other websites’ contents, means, and privacy. So, we advise you to refer to such other websites’ privacy notices.
Sending Emails:

When you inquire or request information about specific service, or if you provide additional information using any means of communication with MOE, whether electronic or non-electronic, such as requesting inquiries on our website, we will use your E-mail address to respond to your inquiries. Also, your E-mail address, messages, and our responses thereto may be saved for quality control, legal and regulatory purposes.

Key Principles and General of Data Sharing

We provide publishable data from its correct sources and ensure that it is not duplicated or inconsistent with any other data
We provide data for justified practical objectives aiming to achieve public interests without causing any harm to entities’ activities, individuals’ privacy or environment’s safety.
The authority to access to data by properly qualified and trained individuals
All information required for data exchange shall be shared, including required data, the purpose of collecting it, means of transmission, storage methods. controls used for protecting such data and its disposal mechanism.
The security controls stipulated in Data Sharing Agreement shall be applied.
Appropriate security controls shall be applied to protect and share data in safe and reliable environment in accordance with relevant laws and legislation.
Ethical practices shall be applied during data sharing process to ensure that it is used under a framework of fairness, integrity, honesty and respect.
For further information about Key Principles and General Rules of Data Sharing

National Data Governance Policies issued by SDAIA
Relevant legislation

E-transactions Law
Anti-Cybercrime Law
Essential Cybersecurity Controls