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Privacy Policy

​How does Ministry of Energy use your personal information?​

Privacy & Information Confidentiality

Visitors and users of the website shall constantly and periodically review privacy and information confidentiality’s terms and principles to be informed by any updates made thereto. Bearing in mind that website administration shall not be liable to announce any updates made to such terms and principles. Using MOE’s website means that you have reviewed and approved such terms and principles and any amendments constantly made thereto.

Personal Information Security

This information related to privacy and information confidentiality has been prepared to help MOE's portal visitors to understand the nature of data collected from them when they visit the website and how to deal therewith.

IT and website administration shall take the proper and appropriate procedures and measures to maintain the personal information it has in a safe manner that guarantees that it is protected from loss, unauthorized access, misuse, or unauthorized modification and disclosure.

Personal Information Collection

Once any user visits MOE’s website, website’s server record such user’s IP address as well as visit’s date and time in addition to the URL of any website from which the user is referred to MOE’s website.

Like most websites, once visited, a small file is placed on visitor’s device’s (browser) hard drive, which is called “cookies.” Cookies are text files, which some websites that you visit deposit on the hard drive. This makes it easier for you to access the website in the future and utilize services offered thereon. Such text files contain information that enables the website that deposited it to retrieve it when needed during user’s next visit to the website, such saved information include:

  • Remembering username and password.
  • Saving the page settings, if available on website.
  • Saving the colors selected by the user.
  • Non-allowing the same user to vote for several times.

MOE website’s visitor may not have to enter the password in every visit, as the website system will be able to discover it through cookies, or it may prevent the user from re-voting if he had already voted and so on... Accordingly, MOE’s website will use the information existing on the cookies for its own technical purposes when it is repeatedly visited. Further, the website may change the information contained in the cookies or add new information whenever you visit it.

If you sent an e-mail to us through MOE’s website providing us with your personal data, we may share the necessary data with other entities or departments. This is to serve you more effectively, and we will not share your personal data with non-government entities unless being authorized by competent authorities to perform specific governmental services. Submitting your data and personal information through MOE’s website, means that you are fully agree to store, process and use such data by the Saudi authorities. We keep the right, at all times, to disclose any information to competent authorities, when required, in order to abide by any government law, regulation or request.

You shall be fully accountable for completeness, correctness and authenticity of data that you send through this website.

To preserve your personal data, electronic storage and sent personal data will be secured by using appropriate security technologies.

This website may contain links to websites or portals that may use means of protecting information and its privacy that are different from means used by us.  We are not responsible for such other websites’ contents, means, and privacy. We advise you to refer to such other websites’ privacy notices.

Sending E-Mails to MOE

When you inquire or request information about specific service, or if you provide additional information using any means of communication with MOE’s website, whether electronic or non-electronic, such as requesting inquiries on our website, we will use your E-mail address to respond to your inquiries. Also, your E-mail address, messages, and our responses thereto may be saved for quality control, legal and regulatory purposes. 

  • Related Legislation & Policies
  • E-transactions Law
  • Anti-Cybercrime Law
  • Essential Cybersecurity Controls
  • National Anti-corruption Commission

Pursuant to National Data Governance Policies Document issued by SDAIA, the following principles have been covered: 

  • Key principles and general rules of the protection of personal data.
  • Key principles and general rules of data sharing included in such policies.

If you have any inquiries or views about privacy principles, you can contact us via Unified Contact Page.